Website Maintenance
Your new website design is live! Now you need a way to keep your site updated with fresh, accurate content. By regularly updating your site, you’ll improve your search engine rankings, increase your number of visitors, and strengthen your company’s online presence.
A website maintenance plan is key to the ongoing success of your website.
As Internet trends and technologies are constantly evolving, and your business is growing, WebpageFX website maintenance plans ensure your site evolves with the changing demands.
How is Website Maintenance Pricing determined?
WebpageFX offers four website maintenance plans based on the amount of support your site requires.
Some of the differences between the website maintenance plans includes the number of website update batches, the number of support and consultation calls, turnaround time, and e-newsletter design support.
Please see the chart below for details on the website maintenance plan pricing.
Why WebpageFX is Your Best Website Maintenance Provider
WebpageFX, unlike other web design, development and Internet marketing companies, has a dedicated team of full-time designers and programmers devoted to website maintenance. Using current coding techniques, our website maintenance team ensures your site is fresh, strengthens your brand, and performs well.
Another reason why clients love our website maintenance plans is they include our online customer support system. Just send an email to our online customer support system, and your website maintenance request will be automatically added to one of our designer’s to-do list.
With our online customer support system, you can log on at any time to view the status of your website maintenance request, set a priority level, edit your request and more. Website maintenance has never been easier!
WebpageFX understands that sites have different needs. That’s why we’ve created four different website maintenance plans, unlike other companies that only offer one or two. If you find that our four website maintenance plans don’t meet your site’s needs, please contact us to discuss a custom website maintenance plan for you. Call us at 1-888-44WEBFX begin_of_the_skype_highlighting 1-888-44WEBFX end_of_the_skype_highlighting or email sales@webpagefx.com.
Our Monthly Maintenance Packages:
| Features | Micro Plan | Up & Coming | Progressive | Enterprise |
|---|---|---|---|---|
| Batch(es) of Website Updates | One | One | Two | Four |
| Round(s) of Revisions to Website Update Batch | One | Two | Three | Four |
| Support & Consulting Request Emails | Unlimited | Unlimited | Unlimited | Unlimited |
| Support & Consulting Request Calls | $75/hour | One | Two | Unlimited |
| ASP & PHP Scripting | $90/hour | One Hour | Two Hours | Four Hours |
| Annual Strategic Planning w/ WebFX Management Team | $75/hour if desired | $75/hour if desired | Included | Included |
| Annual Website Review (Delivered via email) | $75/hour if desired | Included | Included | Included |
| Online customer support system | Included | Included | Included | Included |
| Turnaround Time | Five Business Days | Three Business Days | Three Business Days | Two Business Days |
| Software Upgrades & Security Patches | $90/hour | $90/hour | Included | Included |
| E-Newsletter Design Support | $75/hour | $75/hour | Included | Included |
| Email/Webmail/Mobile Support | $75/hour | $75/hour | One Hour | Two Hours |
| Monthly Investment | $75 | $99 | $199 | $249 |
| Need more information? Call Us: 717-609-1553 begin_of_the_skype_highlighting 717-609-1553 end_of_the_skype_highlighting |
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Are you an on-going SEO customer? If yes, you receive a 20% discount off the above monthly prices
All plans are subject to service provider approval.
What are Some Typical Website Updates?
As your business grows, website maintenance ensures your site continues to meet your company’s needs. Examples of typical website updates include:
Overall Site Improvements:
Your website’s most reliable performance appraisal is the one you receive from customers visiting your site. Questions, comments, complaints, and suggestions generated from site visitors provide indispensable feedback to improve your site. With website maintenance, you can use these suggestions to enhance your site and your online performance.
Product/Service Updates:
New products and services will need to be added, prices will change, and old products and services will need to be removed. By keeping your products and services up-to-date with website maintenance, you leverage your online business above the competition.
Ecommerce specials:
By offering special promotions, discount programs, and more, you keep your online business competitive. Short-term and long-term sales initiatives will require updates to your site. Routine website maintenance enables you to strengthen your sales with unique offers for your ecommerce store.
Interactivity maintenance:
With ever-evolving technologies, a website begins to look and act old if the interactive components are not consistently updated. If your site’s development pieces are not working at top levels on all browsers, you’ll lose customers and weaken your online reputation. Website maintenance fine-tunes your site to ensure your website interactivity is working properly. The successful interactivity of your website will help to market your products and services while capturing new clients.
What’s Included in the Website Maintenance Plans?
Website Maintenance Plans include all the standard updates necessary to maintain a website.
Covered Support
Examples of services included in the website maintenance plans include*:
- Text: Additions or deletions
- Photos: Additions, deletions and basic retouching
- Webpages: Additions or deletions using existing webpage design
- Navigation: Basic navigational changes (add, move or delete an item in the navigation)
- File Downloads: Additions or deletions of PDFs and other documents
- Videos: Insertion or deletion of pre-edited video
- Links: Additions or deletions
- Color and Background Images: Changes/replacements
- Flash: Text-only changes and basic photo replacement in Flash animation
- Forms: Dynamic form layout and integration (limited to forms not requiring database integration, such as a Contact Us form)
- All Standard Support: Help with e-mail set-up, etc.
*Please note: this list is an example of the services included in the website maintenance plans. This is not a complete list.
Billable Design
Website changes that require more extensive design work are not covered under website maintenance plans. We’ll provide a quote for these changes when needed.
Examples of website changes that are billable and not covered under the website maintenance plans include*:
- New Webpage Designs: Creation of webpages not based on the existing webpage design of the site
- Navigation restructuring or redesign: Extensive changes to the site’s navigation
- Extensive/complex photo re-touching or manipulation
- Video editing, compression or manipulation
- Sound editing, compression and insertion
- Flash animation revisions or additions other than text and image replacement
*Please note: this list is an example of the services not included in the website maintenance plans. This is not a complete list.
New Projects
Should your website update include a new component to your site, one of our sales representatives or your project manager will contact you to discuss.
Examples of new projects that are not covered under the website maintenance plans include*:
- New site functionality: Shopping carts, news tickers, admin functions, etc.
- Site redesigns: More than 50% of site requested to be reworked or changed
- Interactive or animated features: Flash showcases, virtual tours, etc.
- Search Engine Optimization and PPC
- Corporate Identity and logo creation or revisions
- New content writing
- Photography or video creation
- Print or other marketing materials
*Please note: this list is an example of new projects, which are not included in the website maintenance plans. This is not a complete list.
Hourly Website Maintenance
Should you prefer to not sign up for one of our website maintenance plans, you can still receive our top-notch website maintenance service at the following hourly rates:
Design & Support
Rate: $75
- Billed in 30-minute increments
- Minimum service request is 1 hour (Minimum order of $75)
- Unscheduled phone support is billed at 1.5x standard rate
Internet Marketing
Rate: $90
- Billed in 30-minute increments
- Minimum service request is 1 hour (Minimum order of $90)
- Unscheduled phone support is billed at 1.5x standard rate
Development
Rate: $100
- Billed in 30-minute increments
- Minimum service request is 1.5 hours (Minimum order of $150)
- Unscheduled phone support is billed at 1.5x standard rate
WebpageWebsite Maintenance Plans Work for You
online today to learn how website maintenance plans can keep your website fresh, in top-working condition, and ahead of the competition.
